Friday, July 29, 2011

Liberty Buick - True Story

A friend of mine was tellling me about the wonderful experience she had purchasing her new Lacrosse at Liberty Buick.  However, when she brought it back for service ( the radio wasn't working) she felt she
didn't get the kind of customer service she had at the purchase and was upset.

She wrote me a letter about what had happened which I forwarded to Liberty Buick in Peoria, Arizona.  The General Manager decided that she and the Director of the Service Department were going to make things right.  Boy did they ever!

The next letter I got from my friend was all about how wonderful the Service Director is and how pleased she is with Liberty Buick. How they fixed the problem and called daily and made sure she was totally satisfied.

That brings me to my point.  Car dealerships can make mistakes... people are human.  Rather than
be dissatisified and possibly bad mouth a dealership for an isolated instance please take the time to
document your experience, put it in written form and present to the General Manager or General Sales Manager.  Most times your problems will be fixed and you will spread the good word to family and friends.

For more about cars from a woman's perspective go to http://www.twofortheroadusa.com/ and click on Cathy's Car Corner.

Tuesday, July 26, 2011

WHAT WAS YOU FIRST CAR AND HOW MUCH DID IT COST

What was your first car?  Go to http://www.twofortheroadusa.com/ and click on contact us.
Fill in the info and let us know your first car and how much you paid for it.  Thanks... we will post on the blog for fun.  Thanks 
Cathy and Bill

Dan Davis at KFNX Radio with Cathy Droz

A fun interview with Dan Davis of AAA Highroads TV show.  Every Saturday on Channel 12, Dan finds new places in Arizona to visit. Dan was  interviewed by Cathy Droz on KFNX radio,Phoenix along with Bob Fishman.  They talked about reinventing yourself no matter how old you are.  How great it is to be doing something you love and getting paid for it.  For more about reinventing yourself go to http://www.twofortheroadusa.com/  Cathy and Bill know how to do that.

New Bios for Two for the Road USA Staff

If you want to read about some interesting journalists, including a dog.... click on http://www.twofortheroadusa.com/ and click on About Us...  Drop them a line, they would love to hear from you on the contact us tab.

2011 WEBSITE LAUNCH FOR TWO FOR THE ROAD USA

Check out the new updated and informative website for Two For the Road USA.
You willl find car reviews, RV travel, grandparent hints and cooking for the road.
Check out the videos and radio stories.  All this and more at http://www.twofortheroadusa.com/

Cathy and Bill