Just a Merry Christmas and Happy New Year from both Cathy and Cathy.
I am sharing my six grandchildren with you as they truly are my gift, not just at Christmas but all year long. Drive safe this Holiday Season...we need to be in our grandchildren's lives for a very long time. Cathy Droz
Automotive and Travel Journalists - Radio and TV personalities
Showing posts with label automotive race car drivers mario andretti radio. Show all posts
Showing posts with label automotive race car drivers mario andretti radio. Show all posts
Sunday, December 18, 2011
Thursday, October 13, 2011
RUNAWAY... Thumbs Up Review from Two for the Road USA
Award winning screenwriter Bill True and I will meet this week to discuss having his own local radio show. Bill is a motivational speaker, screewriter and has some wonderful "true" life stories that would make for great interviews and call ins. He can encourage, inspire and motivate anyone. He has been working with the radio students at Starshine Academy and they keep asking him to come back on their show.You should rent or purchase his movie "Runaway". It takes some twists and turns you would never expect.
Friday, July 29, 2011
Liberty Buick - True Story
A friend of mine was tellling me about the wonderful experience she had purchasing her new Lacrosse at Liberty Buick. However, when she brought it back for service ( the radio wasn't working) she felt she
didn't get the kind of customer service she had at the purchase and was upset.
She wrote me a letter about what had happened which I forwarded to Liberty Buick in Peoria, Arizona. The General Manager decided that she and the Director of the Service Department were going to make things right. Boy did they ever!
The next letter I got from my friend was all about how wonderful the Service Director is and how pleased she is with Liberty Buick. How they fixed the problem and called daily and made sure she was totally satisfied.
That brings me to my point. Car dealerships can make mistakes... people are human. Rather than
be dissatisified and possibly bad mouth a dealership for an isolated instance please take the time to
document your experience, put it in written form and present to the General Manager or General Sales Manager. Most times your problems will be fixed and you will spread the good word to family and friends.
For more about cars from a woman's perspective go to http://www.twofortheroadusa.com/ and click on Cathy's Car Corner.
didn't get the kind of customer service she had at the purchase and was upset.
She wrote me a letter about what had happened which I forwarded to Liberty Buick in Peoria, Arizona. The General Manager decided that she and the Director of the Service Department were going to make things right. Boy did they ever!
The next letter I got from my friend was all about how wonderful the Service Director is and how pleased she is with Liberty Buick. How they fixed the problem and called daily and made sure she was totally satisfied.
That brings me to my point. Car dealerships can make mistakes... people are human. Rather than
be dissatisified and possibly bad mouth a dealership for an isolated instance please take the time to
document your experience, put it in written form and present to the General Manager or General Sales Manager. Most times your problems will be fixed and you will spread the good word to family and friends.
For more about cars from a woman's perspective go to http://www.twofortheroadusa.com/ and click on Cathy's Car Corner.
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